Privacy Policy

Last updated: August 9, 2024

This Privacy Policy describes how CV Mastery ("CV Mastery," "we," "us," or "our") collects, uses, and discloses your personal information when you use our website, https://cvmastery.co (the "Website") and our CV and resume builder service, https://app.cvmastery.co (the "Service").

Information We Collect

We collect several types of information from and about users of our Website and Service, including:

  • Personal Information: This information can be used to identify or contact you directly. It includes:

    • Contact information: Email address, phone number, address, city, state, ZIP code

    • Account information: Username, password, job title

    • CV or Resume content: Employment history, qualifications, educational history, first and last name, social media profile information (if provided)

    • Billing information (if applicable): Payment information through Paypal

  • Non-Personal Information: This information does not identify you personally. It may include:

    • Usage data: Information about how you use the Website and Service, such as browsing history and search queries.

    • Device information: Your IP address, browser type, operating system, and device information.

    • Collection through technology: Cookies, web beacons, and other tracking technologies used to collect and store information

How We Collect Information

We collect information from you in a variety of ways when you use the Website and Service, including:

  • Information you provide directly: You directly provide some information when you create an account, use the CV and resume builder, buy a subscription for more features, subscribe to a newsletter, respond to a survey, contact us, use Live Chat, Open a Support Ticket or enter information on our site.

  • Information collected automatically: We collect certain information automatically when you use the Website and Service. This information may include your IP address, browser type, operating system, device information, browsing activities, and search queries.

  • Information from third parties: We may collect information about you from third parties, such as social media platforms (if you connect your account), analytics providers (like Google Analytics and Firebase), and advertising partners.

Use of Your Information

We use the information we collect for the following purposes:

  • To provide and improve the Website and Service

  • To personalize your experience on the Website and Service

  • To create and manage your CV and resume

  • To process your payments and send you receipts

  • To send you marketing and promotional communications (with your consent)

  • To respond to your inquiries and provide customer support

  • To analyze how the Website and Service are used

  • To comply with legal and regulatory obligations

Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and Service, such as payment processors (like Paypal), analytics providers, and marketing partners.

We may also disclose your information if required by law or to protect the rights and safety of ourselves or others. We will not sell or rent your personal information to third parties.

Your Choices

You have choices regarding your information:

  • Access and Update Your Information: You can access and update your personal information through your account settings.

  • Opt-out of Marketing Communications: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of our emails or by contacting us at [email protected].

  • Do Not Track: We respect your Do Not Track settings. However, some third-party providers we use may not currently respond to Do Not Track signals.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Service. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own, which may have different data protection laws. We will take steps to ensure that your information is treated in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our Website and Service are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at [email protected].

Your Rights (CCPA, CPRA, GDPR, CalOPPA)

California Residents:

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the right to:

  • Know: You have the right to know what personal information we collect, use, disclose, and sell about you.

  • Delete: You have the right to request the deletion of your personal information.

  • Opt-out: You have the right to opt-out of the sale of your personal information. Please note that we do not sell your personal information.

To exercise these rights, please contact us at [email protected].

European Union (EU) Residents:

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: You have the right to access your personal information.

  • Rectification: You have the right to rectify inaccurate personal information.

  • Erasure: You have the right to request the erasure of your personal information.

  • Restriction of Processing: You have the right to restrict the processing of your personal information.

  • Data Portability: You have the right to data portability.

  • Object: You have the right to object to the processing of your personal information.

To exercise these rights, please contact us at [email protected].

California Online Privacy Protection Act (CalOPPA):

We comply with the CalOPPA by posting this Privacy Policy. We will notify users of any changes to our Privacy Policy by posting changes on this page.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our Website and Service. This information is used to personalize your experience, improve our Website and Service, and for advertising purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Website and Service.

Data Security

We implement reasonable security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the beginning of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: